🛡️ Privacy & Security

Privacy Policy

Your privacy is our priority. Learn how we collect, use, and protect your personal information when you use Reckstore. Last updated: January 2025

Our Commitment to Privacy

At Reckstore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Data Security

We use industry-standard encryption and security measures to protect your data.

Transparency

We clearly explain what data we collect and how we use it.

Your Control

You have full control over your personal information and can manage it anytime.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support:

  • Name and contact information (email address, phone number)
  • Business information (company name, address, tax ID)
  • Payment information (processed securely through our payment partners)
  • Account credentials and preferences
  • Communication records and support tickets

Usage Information

We automatically collect certain information about your use of our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Transaction data and business analytics
  • Log files and error reports

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process transactions and provide customer support
  • Send important service updates and notifications
  • Improve our products and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations and enforce our terms
  • Provide personalized experiences and recommendations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • End-to-end encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection best practices
  • Incident response procedures and breach notification protocols

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain processing of your personal information
  • Withdrawal: Withdraw consent for data processing where applicable

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@smartpos.com

Phone

+1 (555) 123-4567

Mailing Address

Reckstore Privacy Team
123 Business Street
San Francisco, CA 94105

Questions About Privacy?

Our privacy team is here to help. Contact us if you have any questions about how we protect your data.